ATTENTION CLIENTS: Please read regarding prescription refills!
Please submit refill requests 7 days in advance. Your pet's veterinarian must approve Rx refills - if he or she is not in the office for a day or two, your request will be delayed. Also, we do our best to keep medications in stock - but if something needs to be ordered, we need time to get it in.
IMPORTANT: Please make your refill request only once, using EITHER our pharmacy phone line OR via text/app. Multiple requests may be addressed by two different staff members, causing confusion, double work, and a delay of your request.
Note that the above also applies to prescription food.
We thank you for your cooperation so that we can best serve you and your furry family!
Our mobile app is called Pet Health Network and is available on iOS and Android. You can use it to request an appointment, view your pet’s vaccination history and prescription details, request prescription refills, and access information about our practice. To start using the app, download Pet Health Network from the iPhone App Store or the Android Google Play store.
Whether you have the mobile app or not, you can text us for non-urgent requests anytime at 412-218-3067. NOTE: This service is NOT for after-hours emergencies; we will not see your message or be able to respond until the next business day!
Monday 9/5: LABOR DAY - Office is closed. Please click here for an updated list of emergency veterinarians in the Pittsburgh area.
Friday 9/2: Open as usual (previously announced that we would have no veterinarian on site in the A.M. - but now Dr. Gaiser will be here!)
Tuesday 9/13: Closing at 4:00PM due to staffing issues.
August is Itchy Pet Awareness Month! (Yes, that's a thing ) The “Awareness” part is very important, though — itchy dogs and cats might be telling you something about their health! Many pet owners don’t know that itchiness can often be a symptom of a problem that actually requires treatment...
Causes for chronic itching can range from food and/or environmental allergies to parasites or nutritional needs. Because of the constant scratching, secondary bacterial or fungal infections are frequently found during dermatologic exams, too.
These tend to take some time to develop, so the good news is that early intervention into the cause of the itch can prevent raw or infected skin.
The constant scratching is probably driving you nuts, but it doesn't compare to how aggravated your pet feels when they can't stop the itch. Call us so we can fix it!
New texting and mobile app now available!
There are two new convenient ways to contact us: our new mobile app, and two-way texting!
Our new mobile app is called Pet Health Network. You can use it to request an appointment, view your pet’s vaccination history and prescription details, request prescription refills, and access information about our practice. To start using the app, download Pet Health Network from the iPhone App Store or the Android Google Play store.
Whether you have the mobile app or not, you can text us anytime at 412-218-3067. Messages received outside of office hours will be addressed the next day.
We look forward to hearing from you!
Dear Pet Parent,
A recent USA Today article regarding the safety of Seresto collars has gone viral, prompting an influx of calls from concerned clients. We're reaching out to provide information and assurance based upon reliable science and our firsthand experiences using this product for nearly a decade.
The article claims to reveal information linking the use of the Seresto flea and tick collar with illness (specifically seizures) and death of pets. This article appears to be a sensationalized misrepresentation of the data collected by the EPA. Here’s the trouble: these data are simply collections of spontaneous reports made to the agency directly by consumers. The purpose of such reporting sites is to create a place for people to raise concerns. Public health agencies collect and monitor these spontaneous reports for trends that suggest a problem that merits investigation. If a pattern is seen that suggests there might be a safety issue, the agency can investigate to determine if there is a real concern or not. Investigations have not been done to show that the reports in this article are accurate or that there are legitimate connections between the product and the events described.
To illustrate why this raw data is not reliable on its own, consider that the same issue has arisen numerous times over many years with regard to vaccines and the Vaccine Adverse Event Reporting System (VAERS), managed by the CDC and the FDA. VAERS collects unsubstantiated anecdotal reports about possible harm from vaccines. Despite the overwhelming evidence for the safety of vaccination and most vaccines in common use, these reports are frequently cited by anti-vaccine activists in an attempt to “prove” that vaccines are causing tremendous harm. One doctor actually submitted a report that a vaccine caused him to turn into the Incredible Hulk, and this report would still be in the VAERS database if he had not allowed the government to delete it - his point was to show that any claim can become part of the database, no matter how outrageous or improbable.
The USA Today article conflates a different pesticide with a high level of toxicity (a crop insecticide for agricultural applications) with the well-studied chemicals that are used in the brand name Seresto collar, which have decades of safe use in dogs and cats. Peer-reviewed, published studies provide scientific data proving the safety and efficacy of these ingredients used in combination in the Seresto collar; here is a 2012 study done in Europe (with higher regulatory standards than the US) and a 2015 international study that tested the collar alone and when used concurrently with other common antiparasitic treatments.
One critical issue that this article fails to address is the prevalence of knockoff or lookalike products. Unfortunately, if a veterinary product is successful, greedy companies try to capture some of the market by producing products that appear similar but contain different ingredients, or a different proportion of ingredients. It is not unusual for counterfeit replicas of a brand-name product to be produced in foreign countries and sold online posing as the original product. These knockoffs are convincing but have not passed the regulatory testing required of properly approved products to confirm safety and efficacy. Well-meaning consumers that have inadvertently purchased these products online or in retail stores may observe adverse effects in their pet and submit a report vilifying the brand-name product, even though that is not what caused the side effects.
Know that we have full confidence in the Seresto collars sold in our hospital, as we purchase directly from the manufacturer and can guarantee the legitimacy of our stock. Our doctors and staff have been using this product consistently on their own pets since Seresto first entered the market in 2012 and will continue to do so for convenient, safe and effective flea and tick control that we trust. We have seen a small percentage of dogs and cats with localized reactions (skin irritation/hair loss around the area of the collar), in which cases we have immediately addressed any issues and developed a new prevention program using an approved alternative product.
We have always recommended that clients choose a preventative program that best fits their pet, lifestyle and comfort level. Your pet's safety and health remains our priority and if any legitimate concern were to arise involving any products or medications provided to your pet, we would reach out to you immediately with information and a recommended course of action.
Thank you for your continued trust in our care,
Your pet's health team at Allegheny North Veterinary Hospital
Your pet's oral health is about more than fresh breath! Advanced dental disease can cause illness elsewhere in the body as bacteria enters the bloodstream through inflamed gums. This can cause infection in the kidneys, liver - even the heart!
Dental disease is also painful. As tartar builds up, the gums become red and irritated. Tartar buildup creeps below the gumline, eventually eating away at the structures that secure the teeth. A loose tooth is a painful tooth!
What is a "dental" exactly?
A dental prophylaxis (or dental cleaning) is the only way to thoroughly remove tartar buildup from all of your pet's teeth and allow for a "clean slate" to provide at-home oral care & maintenance (and hopefully prevent the need for future anesthetic procedures).
For your pet's safety and to ensure a thorough cleaning, this procedure must be performed under general anesthesia. Precautions are taken to optimize safety, such as pre-anesthetic bloodwork, EKG & radiographs of the chest to detect abnormalities that may affect your pet's ability to handle anesthesia. All pets are monitored both manually and with electronic biometric equipment throughout anesthesia.
Once under sedation, we use an ultrasonic cleaner to remove all traces of tartar that has accumulated on the surfaces of the teeth, as well as the calculus that we cannot see below the gumline.
We use a special probing instrument to measure the gingival depth surrounding each tooth. This helps us locate pockets of bone loss that may identify a diseased tooth that otherwise appears healthy to the naked eye.
In addition to physical measurement, we use dental radiography to locate signs of disease.
Look at tooth #105 in this photo. To view it from the outside, it looks perfectly normal - but the dark shadows around the root in the dental x-ray reveal bone loss all around. This is a diseased tooth that will cause pain and discomfort very soon if not extracted.
We ask for pre-authorization for extractions when you drop your pet off for his procedure. Our goal is to minimize anesthetic time, and don't want to extend it if we're unable to reach you by phone.
Know that we only perform extractions if absolutely necessary (i.e. the tooth is or will soon be causing pain to your pet). The veterinarian will use local anesthetic injections prior to extracting diseased teeth, and post-operative laser therapy is performed afterwards to minimize inflammation and jump-start the healing process.
Can't I just brush my pet's teeth?
YES, we strongly encourage everyone to include daily toothbrushing in their pet's routine. However, brushing alone is not enough to remove tartar that has already hardened on the teeth. It's as tough as cement, and adheres so strongly to the surface of the tooth that it must be removed manually with an ultrasonic cleaner.
After we've removed all the calculus, we polish your pet's teeth with a fluoride toothpaste (using a prophy cup just like at your dentist). This smooths out any microscopic scratches from the cleaning and provides a clean surface for you to start at-home oral maintenance.
How much does it cost?
Because every case is unique, we will provide a written treatment plan with an estimated range at the time of recommendation. The size of your pet and the severity of dental disease are the primary reasons for variation.
February is National Dental Health Month - check out our special offers here!
Your cat has questions. We have answers. Read this post to find out if catnip is legal in PA and what that demonic machine that "cleans the carpet" is really for.
A microchip is not a guarantee that your lost pet will return home, but it significantly increases the chances of reuniting with your companion. Even if your pet doesn't run away, unexpected disasters can occur that may leave you separated.
Hurricane Katrina taught us a lot about the importance of permanent identification: the Louisiana SCPA reported that of the 15,000 rescued pets (not including the tens of thousands unaccounted for), only 15-20% made it back to their families.
The absolute best thing you can do to increase your pet's chances of returning home is have a collar with tags that display your cell phone number and home address. However, collars can be lost or removed, so we recommend a microchip as another means of identification.
Microchip Questions & Concerns
I'd like my pet to be microchipped. What's next?
We use HomeAgain microchips at Allegheny North Veterinary Hospital. Lifetime registration is included in the cost of the microchip, so your pet's ID number will always be available in the searchable database.
HomeAgain also offers additional membership benefits as an option, including 24/7 access to Lost Pet Recovery Specialists and $500 Travel Assistance to have your pet flown home if found over 500 miles away.
Microchipped dogs in Pennsylvania are eligible for a Lifetime Dog License. This saves you time and money, because it eliminates the need to pay an annual license fee to the treasurer. You'll need the lifetime license application form, as well as a Permanent Identification Verification Form (we must provide you with this at the office). These get sent with your payment to your county's treasurer.
From the Allegheny County Treasurer:
The fee for a Pennsylvania Lifetime Dog License is $51.50 for a non-neutered male or non-spayed female; $31.50 for a neutered male or spayed female. Senior citizens can purchase the lifetime licenses for $31.50 for a non-neutered male or non-spayed female; $21.50 for a neutered male or spayed female, respectively.
There aren't any pets in the White House now, but that hasn't been the norm throughout American history.
Trump is the first US President in nearly 170 years without any four-legged or feathered companions for Americans to adore!
The only other petless Commanders in Chief was the 11th President: James Polk, who served from 1845 - 1849.
Calvin Coolidge & Teddy Roosevelt had the most pets - the White House lawn was more like a zoo!
Since it's President's Day, we've gathered some interesting facts about presidential pets for you about the most off-the-wall animals that have lived on the grounds and the most interesting pet names (we've had some creative presidents with a good sense of humor!)
Most Original Names
There you have it. Now you can say, "Did you know...?" at the dinner table, and maybe score some points at couch Jeopardy!
Click here for the full list of Presidential Pets!
Write something about yourself. No need to be fancy, just an overview.