We're Going Paperless!
*CLOSED WEDNESDAY 1/11/2023 for STAFF TRAINING*
To best serve you (and do our part to be eco-friendly), we're transitioning to 100% electronic medical records! We'll be closed on Wednesday for staff training to get this rolling. Please bear with us in the coming weeks as we incorporate this new system and our team gets into the groove with these new working processes.
HOW YOU CAN HELP:
• Be sure that we have an up-to-date email address on file for you
• Download the Pet Health Network app (on iOS/Android)
• Send digital files to us directly to alleghenynorthvet (at) GMail . com
Why "Other" Online Pharmacies are UNSAFE:
IMPORTANT UPDATE REGARDING ONLINE PRESCRIPTION REQUESTS
As of April 1, 2023, we will be working exclusively with our partnered online pharmacy. Details available here.
ATTENTION CLIENTS: Please read regarding prescription refills!
Please submit refill requests 7 days in advance. Your pet's veterinarian must approve Rx refills - if he or she is not in the office for a day or two, your request will be delayed. Also, we do our best to keep medications in stock - but if something needs to be ordered, we need time to get it in.
IMPORTANT: Please make your refill request only once, using EITHER our pharmacy phone line OR via text/app. Multiple requests may be addressed by two different staff members, causing confusion, double work, and a delay of your request.
Note that the above also applies to prescription food.
We thank you for your cooperation so that we can best serve you and your furry family!
Our mobile app is called Pet Health Network and is available on iOS and Android. You can use it to request an appointment, view your pet’s vaccination history and prescription details, request prescription refills, and access information about our practice. To start using the app, download Pet Health Network from the iPhone App Store or the Android Google Play store.
Whether you have the mobile app or not, you can text us for non-urgent requests anytime at 412-218-3067. NOTE: This service is NOT for after-hours emergencies; we will not see your message or be able to respond until the next business day!
Monday 9/5: LABOR DAY - Office is closed. Please click here for an updated list of emergency veterinarians in the Pittsburgh area.
Friday 9/2: Open as usual (previously announced that we would have no veterinarian on site in the A.M. - but now Dr. Gaiser will be here!)
Tuesday 9/13: Closing at 4:00PM due to staffing issues.
August is Itchy Pet Awareness Month!
August is Itchy Pet Awareness Month! (Yes, that's a thing ) The “Awareness” part is very important, though — itchy dogs and cats might be telling you something about their health! Many pet owners don’t know that itchiness can often be a symptom of a problem that actually requires treatment...
Causes for chronic itching can range from food and/or environmental allergies to parasites or nutritional needs. Because of the constant scratching, secondary bacterial or fungal infections are frequently found during dermatologic exams, too.
These tend to take some time to develop, so the good news is that early intervention into the cause of the itch can prevent raw or infected skin.
The constant scratching is probably driving you nuts, but it doesn't compare to how aggravated your pet feels when they can't stop the itch. Call us so we can fix it!
Thank a Vet Tech!
We've gone digital!
New texting and mobile app now available!
There are two new convenient ways to contact us: our new mobile app, and two-way texting!
Our new mobile app is called Pet Health Network. You can use it to request an appointment, view your pet’s vaccination history and prescription details, request prescription refills, and access information about our practice. To start using the app, download Pet Health Network from the iPhone App Store or the Android Google Play store.
Whether you have the mobile app or not, you can text us anytime at 412-218-3067. Messages received outside of office hours will be addressed the next day.
We look forward to hearing from you!
Seresto Safety Statement
Dear Pet Parent,
A recent USA Today article regarding the safety of Seresto collars has gone viral, prompting an influx of calls from concerned clients. We're reaching out to provide information and assurance based upon reliable science and our firsthand experiences using this product for nearly a decade.
What is a "dental prophylaxis"?
Your pet's oral health is about more than fresh breath! Advanced dental disease can cause illness elsewhere in the body as bacteria enters the bloodstream through inflamed gums. This can cause infection in the kidneys, liver - even the heart!
Dental disease is also painful. As tartar builds up, the gums become red and irritated. Tartar buildup creeps below the gumline, eventually eating away at the structures that secure the teeth. A loose tooth is a painful tooth!
What is a "dental" exactly?
A dental prophylaxis (or dental cleaning) is the only way to thoroughly remove tartar buildup from all of your pet's teeth and allow for a "clean slate" to provide at-home oral care & maintenance (and hopefully prevent the need for future anesthetic procedures).
Write something about yourself. No need to be fancy, just an overview.
HOURS BY APPOINTMENT
MONDAY - THURSDAY 9:00AM - 7:00PM
FRIDAY 9:00AM - 5:00PM
SATURDAY & SUNDAY CLOSED
954 Perry Hwy
Pittsburgh, PA 15237
Mobile App: Pet Health Network
(available on iOS & Android)
© Allegheny North Veterinary Hospital 2023